Ensuring Digital Accessibility for Everyone
Businesses across all industries must ensure that their digital services are fully accessible to blind and visually impaired users. ADA Web Works was founded to assist organizations in meeting these essential standards.
Beyond being the right thing to do from an ethical standpoint, maintaining a compliant website protects your organization from preventable and costly legal action.
The Rise of Digital ADA Lawsuits
In recent years, a cottage industry of litigation has emerged targeting websites that fail to provide accessible experiences. These lawsuits allege violations of Title III of the Americans with Disabilities Act (ADA), which prohibits discrimination on the basis of disability in “places of public accommodation” (42 U.S.C. § 12182(a)).
Federal courts increasingly interpret websites and digital platforms as extensions of physical public accommodations, leaving non-compliant businesses vulnerable to legal claims.
Legal Precedent: Robles v. Domino’s Pizza, LLC
A critical turning point for digital accessibility litigation arrived with Robles v. Domino’s Pizza, LLC. On October 7, 2019, the Supreme Court of the United States declined to review the case, effectively leaving the Ninth Circuit’s ruling intact.
This decision firmly established an open door for plaintiffs to pursue ADA litigation against businesses whose digital products and websites are not accessible to individuals with disabilities.
Industries Targeted by Online ADA Lawsuits
While digital accessibility requirements apply broadly, certain sectors have seen an intense concentration of legal action. Industries routinely targeted in online ADA compliance lawsuits include, but are not limited to:
- Retail and E-commerce
- Food Service and Hospitality
- Healthcare and Medical Services
- Banking and Financial Institutions
- Travel and Entertainment
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